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上海沟通技巧培训

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  • 课程名称
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  • 开课日期
  • 培训费用
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  • 上海沟通技巧培训
  • 内部培训
  • 2016-6-30
  • 0元/每人
  • 经营管理|执行力
  • 课程介绍
    <img   alt=""   src="http://image.edutt.com/UploadFiles/image/20160630/20160630155916_2812.jpg"   />   
    <p   style="text-align:center;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:16pt;font-weight:bold;">《</span><span   style="font-family:楷体_GB2312;font-size:16pt;font-weight:bold;">卓越管理沟通训练</span><span   style="font-family:楷体_GB2312;font-size:16pt;font-weight:bold;">》培训</span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;"></span>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">课程目的:</span><span   style="font-family:楷体_GB2312;font-size:12pt;">学家们研究,一个正常人每天将化60%-80%的时间在“说、听、读、写”等沟通活动上。</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-24pt;margin-left:24pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">他们并由此得出结论:</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">“人生的幸福就是人情的幸福,人生的丰富就是人际关系的丰富,人生的成功就是人际沟通的成功”。</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-24pt;margin-left:24pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">联合国的人才标准定义:</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;">——   团队精神(人际沟通)</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-24pt;margin-left:24pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">——   资源的利用能力(人际沟通)</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-24pt;margin-left:24pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">——   技能</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;">——   才干</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
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    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">为什么学习本课程:</span><span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">“沟通”是我们做任何一件事情的中心,大多数“人”的问题都可部分或全部地归结于缺乏沟通、沟通误差、或完全没有沟通。</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;">所有的机构,不管其规模、性质如何,都要靠沟通的过程来结合,也要靠沟通的过程来执行它的功能。</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">随着沟通管理理论在实践基础上不断完善,沟通管理学愈加受到国际管理界的重视,成为企业、许多大学MBA的必修课。</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">运用恰当的沟通技巧已经是现代商务及日常工作中的一项必不可少的技能。沟通也是销售过程中极其重要的武器,是交易成功与否的关键环节,也是破冰的前提。掌握好沟通技巧有利于提高组织的工作效率,提升团队整体的竞争力及战斗</span><span   style="font-family:楷体_GB2312;font-size:12pt;">力。</span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><strong>培训大纲:</strong></span>   
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    <span   style="font-family:楷体_GB2312;background:#0000ff;font-size:12pt;font-weight:bold;"></span>
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    <span   style="font-family:楷体_GB2312;background:#0000ff;font-size:12pt;font-weight:bold;"></span><span   style="font-family:楷体_GB2312;background:#0000ff;font-size:12pt;font-weight:bold;"></span>
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">第一部分   </span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">沟通认</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">知</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">一、沟通再认识</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">案例讨论:</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">汶川地震,王石为何成为众矢</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">之的</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">二、   沟通的定义及实质:</span><span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">是复杂而隐蔽的交谊舞;沟通是双赢的过程;沟通-改变人生</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">四、沟通的种类</span><span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>1.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">横向沟通与纵向沟通</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>2.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">单向沟通与双向沟通</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>3.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">正式沟通和非正式沟通</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">六、沟通的目的:</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>1.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">说明事物   </span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>2.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">表达情感</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>3.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">建立关系</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>4.<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">进行企图</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
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    <span   style="font-family:'Times         New         Roman';color:#000000;font-size:12pt;"></span>
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">第三部分:</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">沟通的障碍</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:0pt;margin-left:0pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"><span>1、<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">环境的障碍</span><span   style="font-family:楷体_GB2312;font-size:12pt;"><br   />
    </span><span   style="font-family:楷体_GB2312;font-size:12pt;">2、信息的障碍:编码、传递、接收、解析、反馈</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">3、文化背景的差异</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;">4、民俗的不同</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;">5、级别、立场的不同</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;font-size:12pt;">6、年龄、教育、性别、时间等。</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">课堂游戏:</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">话图<span>-</span><span>体会沟通时的简单、精确与标准化</span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">信鸽游戏解析沟通过程的障碍</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">第三部分:知沟通之道</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">1、若干案例与分析</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">2、故事与思考</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">3、教练与互动</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">4、3种沟通理念提炼</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">尊重原则</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">相容原则</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">理解原则</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">第四部分:擅沟通之术</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">1、若干案例与分析</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">2、故事与思考</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">3、教练与互动</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">4、6种沟通技巧总结</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
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    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">赞美</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">积极倾听</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">换位思考</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">运用幽默</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">运用身体语言</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:-21pt;margin-left:21pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;color:#000000;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">投之以诚</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;margin-left:18pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">第五部分:筑沟通之势”</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">1、若干案例与分析</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
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    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">2、故事与思考</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
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    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">3、教练与互动</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
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    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">4、</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">沟通的基本问题<span>-</span><span>心态</span></span><span   style="font-family:'Times         New         Roman';color:#000000;font-size:12pt;"></span>   
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    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">案例分享:当铁娘子遇到钢铁公司</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">4、势之三种沟通渠道</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:-21pt;margin-left:20.95pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">下行沟通渠道</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:-21pt;margin-left:20.95pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">上行沟通渠道</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:-21pt;margin-left:20.95pt;"   class="MsoNormal">
    <span   style="font-family:Wingdings;font-size:12pt;"><span>2<span>   </span></span></span><span   style="font-family:楷体_GB2312;font-size:12pt;">横向沟通渠道</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">案例解析:</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">万科渠道设计与运用</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:58.9pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;">麦当劳的沟通政策</span><span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;"></span>
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;color:#000000;font-size:12pt;font-weight:bold;">第六部分:</span><span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">信息技术对传统沟通方式产生的影响</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;">网站、</span><span   style="font-family:楷体_GB2312;font-size:12pt;">微博</span><span   style="font-family:楷体_GB2312;font-size:12pt;">、专用沟通工具、QQ、</span><span   style="font-family:楷体_GB2312;font-size:12pt;">msn</span><span   style="font-family:楷体_GB2312;font-size:12pt;">、课件、视频会议、</span><span   style="font-family:楷体_GB2312;font-size:12pt;">Web2.0<span>……</span></span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;font-weight:bold;">案例解析:</span><span   style="font-family:楷体_GB2312;font-size:12pt;">如何运用</span><span   style="font-family:楷体_GB2312;font-size:12pt;">IT</span><span   style="font-family:楷体_GB2312;font-size:12pt;">工具实现立体沟通</span><span   style="font-family:楷体_GB2312;font-size:12pt;"></span>   
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"></span>
    </p>
    <p   style="text-align:justify;text-indent:0.05pt;margin-left:-0.1pt;"   class="MsoNormal">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"></span>
    </p>
    <p   style="text-indent:9pt;"   class="MsoNormal">
    <span   style="font-family:'Times         New         Roman';font-size:12pt;"></span>
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    <p   style="margin-left:0pt;"   class="MsoBodyTextIndent">
    <span   style="font-family:楷体_GB2312;font-size:12pt;"></span>
    </p>
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