随着社会的发展,不管是在职场中,还是定居国外,英语的份量是越来越重要了。今天就我的经验来给大家说说外贸英语 英语怎么说,11个外贸业务邮件经典英语模板,外贸英语随口说之接待客户篇,外贸部主管英文怎么说,外贸部用英语怎么说,如何快速学好外贸英语??,如何快速学好外贸英语?纯干货,外贸行业小白必看篇,建议收藏!常用的国际贸易英语口语有哪些?超实用的外贸英语口语分享!??。
1.11个外贸业务邮件经典英语模板
外贸业务员在工作的时候,有时不知道怎么更好的去给客户发邮件,引起他的回复,推荐以下几种情况的邮件模板:1、发了开发信后客户没回音,一个字“催”!Dear Alex,Sorry to trouble you again!Please find my mail below. Could you please kindly check by return today? Because we'll be on holiday from May.1st to 3rd.Thank you in advance!Best regards,Cindy先写得委婉一点,把你上次写给他的邮件放在下面。如果他还是没回复,那就再重新发一遍,上面加上大写的红色或者粗体的“RE-SEND!!!”如果还是没消息,只能打电话。2、展会上遇到客户写的开发信Hi ***,How are you doing? Glad to get your name card from HK fair.This is Sandy from ***. We in parking sensor system, and all our products with CE/FCC/FCCID approved!Regarding the FUN MINI DVR your selected on the fair, pls find the details with best offer in .Hope to get good news from you! Thanks.Best regards, assistant*** ,需要说明的一点,在展会上拿到过客人的名片,而且客人曾经对某一款产品感兴趣,那简直是一个相当好的机会!只要你把握住了,成交可能性是很大的!这种情况下,你特别要标注出他在展会上选的东西,而且主动提供详细资料和报价,这一点至关重要!客人很忙的,可能会收到很多很多邮件,恐怕根本没空回复或主动联系你,所以你一定要主动出击,提供完整的资料和好的价格,然后跟进,赢得他的信任!做业务要学会主动,客人一个眼色,你就要能完成三四个动作。客人问你价格,你连详细参数尺寸包装材料都一并提供了。客人问你说明书,你连设计稿和文字都完整无误地给他参考。客人需要彩盒,你不止给了他图片,还有准确尺寸的刀模图,连别的客人的彩盒也一并给他做设计参考。你说,客人是不是会对你印象很好?3、寄样品运费让对方出(到付)的委婉邮件Hi ***,Thank you so much for your kind reply!Sure, samples will be prepared soon. Could you pls give me your courier account? Such as FedEx, DHL, UPS, TNT, etc. Each one is ok. I'll inform you the tracking number after parcel picked!Please contact me if further questions. Thank you!Kind regards,C4、客户嫌价格高时,你的回复Dear ***,Thank you so much for your kind mail!Sure, our models with top quality, and think all of them meet the quality level in your local market! If the price is not suitable in your price range, could you pls accept to do a little change? The price will be reduced 3%. That is, EUR2.13/pc.Pls don't worry about the quality. Price is important, but quality counts for much more!Here is just a little change, the original length of the is 102mm, and now we just make it short, 89mm instead! And then, the total cost will be reduced 3% because of the material saved!All the and the body look the same! I think it's workable for both of us. Any comments?Best regards,对策:让他知道你的价格没有报高,不是人家一说便宜点,你嗖一下给人家少了一半价格,而是改变产品规格,比如包装由好的改次的,长度改短点,重量要少点,或者功率低点。5、发了PI后客户没回信,还是“催”!Hi ***,Sorry to trouble you again!Regarding the PI dated on ***, could you pls sign and confirm by return asap? Because we need plenty of time for arranging mass !It's a long time since I have got your reply last time. How is going on? If anything changed, pls keep me posted!Thanks and best regards,***6、寄了样品,并且感觉客户应该是满意的,但是他没有回音,这时你可以发这个邮件Dear ***,Sorry to trouble you again!Regarding the project we discussed last time, could you pls confirm by return today? Because we need plenty of time for mass . P/I will be sent to you asap after your .If anything changed, pls keep me posted! Thank you!Best regards,***或者用精简版Dear ***,What about the final decision about our samples? We need your comments to go ahead!Thank you!Kind regards,Renee*** Co. Ltd.Tel: ***Fax: ***Mail: ***Web: ***7、客人死命砍价时回复的邮件Dear sir,Pls find the re-checking the price as follows:1) Super grade, USD***, give you a special discount of 2%2) A grade, USD***, similar as super grade, but price much more .Hope we can deal. Thank you!Rgds,这时你不能一下子给人家底价,可以用采购数量来给他打个小折,这样就算价格低了,数量上也补点进来。8、你客户是中间商,他需要等其客户回应之后才能再和你联系,没事时发个邮件让中间商客户别把你忘了。Hi ***Thank you for your prompt reply!Please keep me posted for further details.Kind regards,***9、客户要来*看你们厂了!激动时别忘记发邮件确认彼此联系方式呀!Hi ***,I'm so glad to hear that you'll be in China soon, and hope to have a face-to-face meeting with you!!!Could you pls give me your time schedule and cell phone number? We'll arrange to pick you up from the airport!My cell phone is ***. Pls call me if any questions. Thank you!Kind regards,10、客户给你的价格太低做不了,给他可以选择的方案。Dear ***Thank you for your kind mail! But , this price also for us.I sincerely hope to have business with you, pls realize our position. 2 as below:1) keep the same, EUR2.45/pc, C&F air ) keep the same, EUR2.60/pc, with 3*AAA battery, C&F air , please. Thank you!Rgds,11、客户明确对你说他的订单下给别人了,这时发封信感谢一下吧,生意不成交情在哈!Hi ***,Thank you soooooo much for your kind mail! I !We sincerely hope to find a way to cooperate with you! If your customer would like to place the order to another vendor, that's ok! But if you have another chance in the near future, pls keep me posted! It's my pleasure to be on service of you!By the way, will you plan to visit China soon? I really hope to have a face-to-face meeting with you!Take care! Hope goes well!Thanks and best regards,
2.外贸英语随口说之接待客户篇
大家好!相信各位做外贸的朋友平时大多跟客户进行沟通交流都是用通过邮件或社交软件等载体去进行表达,但也有不可避免的需要跟客户面对面交流的场合,这时候就要考验业务员们的听力和口语水平了。小编曾经临时接到一份帮一家服装公司做翻译的兼职,那家公司规模不大,只有几个业务员,奈何业务员们的口语和听力水平比较欠缺,发过去的服装样本客户不满意,刚好客户来广州了,说第二天要来公司面谈,尺寸、款式都要改,改好了之后才能生产。于是小编提前一晚学习了一下服装行业的专业词汇,再复习了一下外贸常见的高频词汇,第二天客户说哪个位置要改,设计要怎么变动我都较清楚地传达给了服装公司一方。(ps:幸好客户是俄罗斯人,口音不太重)产品的细节谈清楚后,客户当场就下定金,让工厂安排生产了。相对于面谈,用邮件沟通时效较慢,而且可能传达不准确。可见,口语能力不是业务员的必须项,但一定是加分项。下面,小编给大家整理一下不同场合下出现的外贸高频词以及较地道的英文表达。(一)接待客户篇商务招待是经常发生的商务活动,从办公室的一杯茶水到一场正式的饭局,陪客户观看球赛等,都属于商务招待的范围。商务招待能力不仅反映出业务员的个人素质和能力,更是企业形象、产品质量和服务水准的体现。当客户来访时,如能做到细心招待,便能增进客户对你的好感及信任,有利于促进商务合作的成功。高频词汇:高频句式:一、在机场:当客户刚下飞机时,可以说: ① 互相确认身份: Excuse me, are you xxx from xxx company? I am XXX, the (职位) from xxx company. I am here to meet you.您好,请问您是来自xx公司的xx先生/女士吗?我是xx公司的(职位),我来接您。 ②寒暄:How do you do? / Welcome to Guangzhou! 您好!欢迎来到广州!Let me help you with your luggage. 我来帮您拿行李吧。How was your flight/journey? 飞机旅途还好吗?Thank you so much for coming all the way to meet us. 感谢您千里迢迢过来*拜访我们。It is always a pleasure to greet a friend from afar. 有朋自远方来,不亦乐乎。I have long been looking forward to meeting you! 久仰大名!(一直希望见到您!)二、 从机场去酒店途中,或者不谈公事的时候可谈的话题:①询问客户与所在城市的关联或看法,例:Have you ever been to Guangzhou? / Is this your first time that you have been to Guangzhou? / What do you think of Guangzhou?之前有来过广州吗?/ 这是您*次来广州吗?/ 您觉得广州这城市怎么样呢?②对客户讲的话题表示感兴趣并给予反应:What happened then? 之后发生了什么?What did you do / say then? 然后你做了/说了什么?How did you feel then? 那您当时感觉怎么样?Really? 真的吗?That’s amazing / / marvelous !太精彩/ 有趣了!How awful / / ! 噢!太糟糕/尴尬了!Good heavens! 天啊!③介绍即将入住的酒店,如:The hotel is located in the downtown area, only ten minutes by car from the hotel to the venue. 酒店位于广州市区,到会场只有十分钟的车程。④介绍所在城市的特色、变化等,如:It is never too hot or too cold in Guangzhou, so it is green and has flowers all year around and it’s known as the “ flower city”.广州全年的天气不会太热也不会太冷,终年常绿,鲜花常开,素有“花城“之称。Changes have taken rapidly in Guangzhou. Some urban villages have developed to centers within few years.广州变化十分迅速。一些城中村在短短几年内就发展成商业中心了。⑤当接待完客户吃完饭时,不要说“Did you eat well?” 可以说:How do you like the food? 这菜怎么样?Did you enjoy the food? 这菜合口味吗?⑥当客户说谢谢时,除了说”You are welcome”,还可以说:Don’t mention it没关系,不用客气。Not at all. 别客气No worries. 小事。三、送别客户的时候:You are welcome to visit us again any time. Our door is always open to friends.欢迎你们随时再来,我们的门对朋友是永远敞开的。Do come again!一定要再来玩哈!I wish you a pleasant journey! / Have a nice trip!祝您旅途愉快!Take care!保重注意:以上小编整理的话题和句式,用来接待客户基本不会出错。除此之外,闲聊时还可以谈包括天气、旅游、运动、爱好、电影、城市建筑等不容易触碰“文化禁忌“的话题。大家在接待客户之前一定要根据客户的国籍,提前了解文化差异现象,了解宗教信仰以及准备相应的饮食。想了解更多?欢迎关注微信公众号:外贸快易通
3.外贸部主管英文怎么说
Foreign trade /Executive/ sales /Executive/manager
4.外贸部用英语怎么说
1. The Ministry of Foreign Trade ; 缩写:the MFT (*、美国用法)2. The of Foreign Trade; 缩写:the DFT (英国用法)
5.如何快速学好外贸英语??
一、注意用词对于基础单词、词组和短语(特别是动词搭配)要求熟练掌握,注意常用句型的积累,注意外贸日常交际用语的积累。而外贸英语培训的作用,就是可以全方提高学员外贸英语听力、口语、会话能力,掌握实用的外贸词汇和常用句型。二、口语学习。要想在外贸场合能产生条件反射式的效果,使得发音更标准,最主要还在于提高我们的外贸口语表达能力。这点,单靠自学还是不够的,有机会*能接触老外,哪怕是只是听他们说,对我们来说也是一种提高。三、听力学习。以后我们接触客户的时候,有可能在任何嘈杂的环境,想要听懂客户说什么更是难上加难,所以我们的听力水平也要同步提升,*的方法是外贸英语搭配现实英语,*能把我们学习到的外贸英语知识运用在实际场景中。外贸英语学习可不能临时抱佛脚,需要每天大量的练习,这样我们的外贸英语口语才能更加流利,而且在外贸英语学习后期,我们还要着重提高外贸口语语感。不过这点不同担心,当我们通过专业的培训后,自然可以提高英语语感。
6.如何快速学好外贸英语?纯干货,外贸行业小白必看篇
看到这个题目,我提炼出来了三个关键词:快、好、外贸英语(也就是商务英语)。外贸英语口语不同于日常口语,相比较而言,更正式、更注重场合。稍有不慎,不仅出糗更是跟工作直接挂钩。不过相信不管是机缘巧合进入的外贸行业,还是是自己从一而终的选择。既然入了行,就说明你有这方面的优势。所以一定要自信,一定要相信自己,勇敢开口,抓住每一个交流的机会。如果你是一个人自学英语想进入外贸行业,其实要看你原先的基础,如果你是零基础或者是基础比较薄弱,我是不建议你来自学的,因为真的会走不少弯路,浪费时间而且效果也不好,分享一个我当初学习英语的地方,跟着外教老师一对一线上学习,效果不错,下方可以免费领取试听:
7.建议收藏!常用的国际贸易英语口语有哪些?超实用的外贸英语口语分享!
外贸英语(Foreign trade English),外贸为商务英语范畴,确切的说是针对外贸行业的英语。主要包括外贸英语口语、外贸英语函电、外贸单证英语等,学习外贸英语主要目的是为了更好地应对国际贸易。那么常用的国际贸易英语口语有哪些?今天就来给大家分享一下!双方介绍Hello, how are you? I am Antony。(说完了,必须等对方回复。)对方回复可能是I am Dave, 或者是Hasan,或者是Sandeep。Can I call you Sandeep? 或者是 Can I call you Hasan? 或者Can I call you Dave? 这样比较礼貌。一般情况下,如果客户是美国,英国,澳大利亚,新西兰,或者是加拿大的,你都不用再问, 就直接叫对方名字可以了。有一些业务员会叫Mr. Sandeep 是基于礼貌,或者不肯定这个是不是姓。但一般情况下,如果你介绍自己的时候是用名字,对方回复你的肯定也是名字,所以可以放心叫。这里让你基于礼貌和确认一下,比较安全一点。客户原先在哪采购?By the way, where did you buy before? 特别适合刚见面,聊天一会了,突然看着他的眼睛问:你以前在哪里采购这个产品?问完了,闭嘴,盯着他的眼睛看。别离开他的视线,看看他的反应。不用担心不好意思,做生意,直接一点问,不用怕。看车间Let me show you our line (或者是 work shop)然后带客户进去看车间。看的时候必须重点介绍生产过程怎么保证质量,或者规避可能会出现的产品质量问题。In order to prevent xxxxxxxx from happening, we add this procedure in our 。为了防止出现这种质量问题,我们在生产流程上面加了这一道工序。解释你们和别人不一样的地方。然后补问一下客户,Do you have any better that can help us to improve this or to prevent this from happening。主动问客户有没有更加好的建议去改善你们的产品生产质量。参观样品间参观前:记得在进入下一步参观样品间前,必须得确认客户已经没有产品质量的问题才行。Before we leave for our showroom, do you satisfy with our so far? Any more ? 先看看客户还有没有问题。必须在进入样品间前,就确认客户已经没有产品质量问题。否则后面报价了,客户会以担心产品质量这些问题,说要考虑清楚才觉得下不下单。那你就没有办法让客户在当天或者回去之后下单了。如果客户是满意的,我会调皮的问客户 So you mean if price is not a problem here, you are gonna place your order today,right? 然后一直看着对方,等他回复答案。如果客户一直都不说话,那你就打打圆场, I am just kidding。Don’t be so serious。Gosh。给客户一个下台阶,让客户放松。但你应该知道,客户还没有准备好今天下单的了。但起码要测试多一两次才行。参观时:后面就可以进入样品间看样品的了。记得要问的问题包括:Do you see anything you like? 有看到什么你喜欢的吗?Why you like this model? 让客户说出原因,为什么他喜欢。你后面就可以根据这一点推荐产品给客户了。在样品间如果客户有喜欢的产品,我就肯定会在离开样品间之前再问一次,If price is not a problem anymore, you are sure gonna buy this model today, right?必须强调今天,看看客户反应;如果还是马上紧张不回复的,那就还是那一句,I am just kidding。hahaha。给客户一个下台阶。谈价格:但万一客户的反应是,Sure, why not。你就补一句,I hope you like the price later on。然后就不等他回复离开样品间。起码就知道,客户就看价格了,今天下单是非常有可能的事情。后面大不了打打折扣,一定能够拿下客户。让客户放松*还有一点非常重要的,客户确认了订单之后,马上让客户放松下来,不能让客户一直处于一种绷紧的状态的。这个时候,就可以继续喝咖啡,聊聊天。然后才,和客户说,Can you make some small deposit to secure the discount and we can get start ahead of time for ?其实大家也是可以在申请的时候就加入这一条,If I can work out a special discount for you, you need to place a small amount of deposit to secure the special discount。Otherwise, my boss cannot give this discount to anyone。其实都是套路加套路,目的都是为了搞定客户,确认订单。但我都希望能够尽量拿点定金会安全一点,当然,如果客户真的没有办法当天给定金的。哪就只能选择相信客户,客户会回去打定金的。但我觉得机会就50/50的了。女业务员可以和客户说,你回去记得尽快打款啊。折扣有兴趣只有一周时间。过来就不能给你的了。This special discount only valid for one week, so you need to act fast in order to get the special discount。I can only help you to hold this for one week。其实大家真的不用担心会不会给客户太多压力。客户来访了,报价了,难道你不想客户下单吗?很多时候,这种压力确认订单,成功率特别高。If you believe you can, you can, if you don’t believe you can, then you can’t。Simple and is a fact。你相信的话,你一定能够做到,你如果怀疑的话,就一定不能。就这么简单的一个事实。常用的国际贸易英语口语有哪些?超实用的外贸英语口语分享!以上是给大家分享的内容,希望能够对大家学习外贸英语有帮助!
外贸英语 英语怎么说,11个外贸业务邮件经典英语模板,外贸英语随口说之接待客户篇,外贸部主管英文怎么说,外贸部用英语怎么说,如何快速学好外贸英语??,如何快速学好外贸英语?纯干货,外贸行业小白必看篇,建议收藏!常用的国际贸易英语口语有哪些?超实用的外贸英语口语分享!??以上就是我今天的分享啦,感谢阅读。