常用例句
1 .I'm very unhappy with your hotel service.
我对你们的旅店服务十分不满。
2·I'm very angry at the way I have been treated.
我受到的待遇让我很生气。
3·I must say that we cannot be held responsible. You should have deposited valuables with the Reception.
我们不能对此负责。你应该把贵重物品寄存在前台。
4 .I'm sure the waiter didn't mean to be rude.Perhaps he didn't understand you correctly.
我相信服务员并不是有意无礼。他可能没有听懂您的意思。
5·I'm sorry, sir. There must be misunderstanding.
我很抱歉,先生。这里面可能有误会。
6·What guests need most is good service.
客人需要的是优质服务。
7 .I don't know why she refused to take it.
我不懂她为什么拒绝收它。
8·When I was going to bed, I suddenly found there isa cigarette end in the bed.
我正想上床时,突然发现床上有个香烟头。
9 .I don't think you have the right to do so.
我想你们没有权利这样做。
10.I'm sorry to say they are badly damaged.
我很抱歉,这些东西损坏得很厉害。
11 .Can't you do something about. the service in thehotel?
您能管管这儿的服务吗?
12·Please accept my apology on behalf of thehotel.
请接受我代表洒店向您道歉。
13.We'll manage it,but we don't have any spare room today.
我们将尽力而为,但是今天我们没有空余房间。
14.The wine tastes sour.
这酒尝起来很酸。
15.This is not my order.
这不是我订的菜。
对话范例
A: Is there a problem, madam?
有什么问题吗,女士?
B: Yes, there certainly is. We arrived twenty minutes ago and we still haven't seen the menu.
The service here is appalling·
是的。我们已经到了20分钟,但现在还没看到菜单。你们这儿的服务真是令人吃惊。
A: I'm extremely sorry,madam. There must be some mistake. I'll send you a waiter immediately, and we'll make sure you enjoy your meal·我非常抱歉,女士。一定有什么疏忽。我马L给您派个服务员来,我们肯定会让您满意的。
(Later)(稍后)
B: Waitress! I'm not happy with this steak.
服务员,我对这份牛排不满意。
C: I'm sorry,madam.What's the problem?
对不起,女士。有什么问题吗?
B: I asked for it well-done, and it's completely rare.
我要熟一点的,你给我的简直就是生的。
C: I'm sorry, madam. I'll change it for you imrnediately. Would you like to have another drink?
对不起,女士。我马上给您换一份。您还想来点喝的吗?
B: No. thanks. I'm leaving.Bill,please.
不用了,谢谢。我要走了。请买单。